The execution cycle apply state-of-art tools, media, and practices in 5 areas to efficiently and innovatively implement your tactics.

Execution Cycle

Product – Define the minimum viable product

Product – Define the minimum viable product

We recommend to drive your product strategy around the Minimum Viable Product (MVP) concept. An MVP is not a minimal product, it is a strategy and process directed toward making and selling a product to customers. It is an iterative process of idea generation, prototyping, presentation, data collection, analysis and learning. In any lifecycle stage … Weiterlesen

Care – Embrace a customer care experience along all care touchpoints

Care – Embrace a customer care experience along all care touchpoints

At every customer touch-point, such as the call centre, website or store, the customer experience should be at the forefront of your employee’s minds. Let’s enable a personalized and efficient care strategy for your venture. This builds closely on top of your marketing experience, e.g. deriving the right FAQ or integration instructions, online documentation and … Weiterlesen